Pamper Party Information
Mobile Massage/Beauty/Nails Information
Ph 041 568 1889
About Pamper Parties
We want to have Pamper Party are they a good idea for any type of occasion?
Yes they are a great party idea for any special occasion such as Bridal Shower’s, Ladies Night out, Hen’s Party, Baby Shower’s, Mum’s Weekend away, Birthday’s, Girl’s Spa day, Mother’s Day, Father’s Day, for the Groom, loved one in Hospital or Work Functions. It’s the perfect excuse for a get together with your friends & drink, eat & of course be pampered. But don’t forget the Kid’s from Pre-teens to little Princesses they too love a Pamper party. Plus Guys we have some great Massage Packages
Do you have some ideas on how to have a great Pamper Party?
- Organise as early as possible what treatments everyone is having.
- Ask everyone to arrive a min. of 30 minutes before your Pamper party
- For a Spa effect-lighted Candles & fresh Flowers floating in bowl of water
- Make sure you plenty of room for the therapist’s Massage or Beauty Table
- We have more tips on having a great Pamper Party
Our Areas & Hours
What areas do you come too?
- Brisbane Northern suburbs – Bridgeman Downs, Aspley, Chermside & surrounding suburbs
- Brisbane Eastern Suburbs – Wynumn, Cleveland , Thornlands, Capalaba & surrounding suburbs
- Brisbane City – Fortitude Valley, Highgate Hill & surrounding suburbs
- Brisbane Southern suburbs – Carindale, Mt Gravatt, Underwood, Rochedale, Daisy Hill, Shailer Park, Tanah Merah, Edens Landing & surrounding suburbs
- Brisbane Western suburbs – Forest Lakes, Springfield Lakes, Ipswich & surrounding suburbs
- Gold Coast Northern Suburbs – Coomera, Hope Island, Surfers Paradise, Main Beach & surrounding suburbs.
- Gold Coast Southern Suburbs– Broadbeach Waters, Robina, Coolongatta, Currumbin & surrounding suburbs
Do you charge Travel Allowance?
Yes some outer areas require a small travel allowance & a minimum of hours to book your Party. Just check with us first & we will let you know
Opening & Closing Hours
- Monday to Friday 9.00 until 7.00
- Saturday 10.00 until 7.00
- Sunday 10.00 until 4.00
How to book
Should we book ahead?
Friday, Saturday & Sunday’s are our busiest days so, yes it’s a good idea to book ahead
How do I book a Pamper party or booking?
You can either call, text or email us. Then let us know your name, date, time, suburb & what type of Pamper Party Treatments everyone would like
Why do we have to pay a deposit?
A deposit secures your booking date & to organise the therapists
How many therapists do you have for my booking?
For Pamper Parties or Bookings of 4.0 hours or more we will arrange 2 or more Therapists. We do like to know a.s.a.p. so we can organise the Therapists for your party. Otherwise it is one Therapist if it is under 4.0 hours
What we do on our end
We take all your details like the Date, Suburb, Time & Treatments. Next we ask you to pay a small deposit to secure your booking & to organise therapists for your date. Once you know what treatments you are having the earlier the better, then we can do up your schedule. We then confirm all your details on your schedule is all correct. We then email your schedule to our therapists & to confirm all the details. Lastly we finalise your balance of your payment
About your Treatments
When do you need to know which treatments we would like?
For Pamper Parties as soon as possible but no later than 2 weeks before your Party date. As we do need to do up your schedule & confirm your start & finish times. Which we then let our therapists know. Particularly if they have other bookings that day
I’m having a large Party & having difficulty with some guests not replying back about their treatments, what do you suggest?
Large Pamper Parties it can be much less stressful if you just offer say 2 or 3 choices like our Pamper Package 2 treatments (Massage/Facial or Hand Scrub/Foot Scrub or Mani/Pedi) or our Pamper Package 3 treatments (Massage/Facial/ + Mani or Pedi, Hand Scrub/Foot Scrub + Mani or Pedi or Mani/Pedi + Massage or Facial). If you don’t hear back from some of your guests in time, just offer one of these Packages which they then can then pick on the day
How to pay
How do I pay for my Pamper Party booking?
Your payments can be made via Bank Transfer & we ask you to email the bank transfer on the day. Or via our website with Credit/Debit/Paypal(if you pay via the website Paypal charges a surcharge of $2.60)
Why do I have to pay a Surcharge if I am paying via my own Credit/Debit /Paypal ?
As all Credit/Debit/Paypal go via Paypal’s Secure payment they charge us a small surcharge
When is the payment due?
We ask you to pay about 1 or 2 weeks before your Pamper party date to finalise the payment
Why do we have to pay before the Party date, can’t we pay on the day?
From past experience we have found that it is so much easier to organise the final balance before the Party. Being strictly a Mobile service we always make sure our Therapists don’t need to worry about collecting the money or working out right amount of payment plus any carrying any change. So then they can just concentrate on doing their Pampering treatments for your Pamper Party. Unfortunately we have had clients in the past not turn up, so our therapists have taken their time & money to arrive there & no one’s there. As well they often knock back other work to come to this booking or Pamper Party
Before your Pamper Party
What do I need to tell my guests before the Party?
It’s a good idea to have your guests arrive no later than 30 minutes before their treatment. So that your guest is ready to have their treatment at the scheduled time
Why do we have to remove our Nail Polish beforehand can’t you do it?
Yes we can do it, but sometimes it can take several minutes to remove old polish, especially if its a dark colour. If it’s a 30 minute or more Manicure or Pedicure wouldn’t you rather a have an extra 5 or 10 minutes of Massage. If it’s a 15 minute Manicure or Pedicure we only have a enough time to do Nail shape & Polish
What about parking if we are at a hotel ?
If your Holiday accommodation charges for parking or the nearest car park facility requires a fee we kindly ask this to be paid by the Host
Is there anything that I need to to or supply for my Pamper Party?
What happens on the day of my party
What happens when the therapists arrive at my Pamper Party?
The Therapists arrive about 15 minutes before your starting time & works out with you a suitable place to set up. You don’t need to supply anything as we bring everything to you. Our Massage tables, Towels, Aromatic oils, Nail equipment, Beauty products, Candles & Spa music. Then once we have unpacked we will check our schedule & call the first customer to come & have their treatment
What happens if my guests are running late?
Please let us know straight away as our Therapists are waiting for you & need to know what is going on. If you are running late we can wait about 10 mins but any longer unfortunately we do have to take the time off your Treatments. As most of the our Therapists are usually booked to go to their next Pamper Party after yours.
What happens if your guests are running late?
Call us straight away & let us know what’s going on & we will organise for the Therapists to stay back to finish all the treatments. If that’s not suitable we will organise a Gift Certificate for you instead
What if I can’t go ahead with my Pamper Party is my deposit or payment refundable?
Final balance is due 2 weeks prior to your party. Cancellation requires 2 week’s notice & your deposit or payment is fully refunded. Please bear in mind our Pamper parties & Bookings are organized with our Therapists a.s.a.p.. So we would like to give them plenty of notice of any cancellation, that way they can do another booking. If its under 2 weeks there is a cancellation fee of $50. So we really do appreciate plenty of notice for any cancellations of Pamper parties or Bookings.
What if one of the guests can’t come is her treatment refundable?
Cancellation of a Pamper Party treatment, whether it for 30mins, 45mins or 60mins requires 2 weeks notice from your Party date & its refundable. If it 1 week’s notice & its 50% refundable. Under 1 week’s notice it is not refundable but can be offered to another guest or we will organise a Gift Certificate
What happens if it’s on the day that that one of my guests can’t come to my Pamper Party?
As you can appreciate our therapists have taken the time & money to get ready & drive to the booking, often knocking back other work or have other Pamper Party on the day. So we have booked in your party to fit in with the time of another booking.All we ask is that you give the treatment to someone else instead
What happens if I can’t go ahead with my Massage/Beauty/Nails Booking?
Cancellation of your booking requires 24 hrs notice if paid already it would be fully refundable
Things you need to let us know on the day of your Pamper Party or Booking if staying at your hotel
Please inform us a.s.a.p on the day of your Pamper Party or Booking your room number & whose name the room is booked under. Please keep your phone on & near you so if we have to contact you when we arrive, especially if its holiday apartments & particularly if you need to come down to take us up to your room
Our Gift Certificates are not refundable or redeemable for cash but are transferable.
Relax & Rebalance 041 568 1889
Bridal Shower Brisbane
Hen’s Parties Gold Coast
Gift Certificates available